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Effective date: February, 2026

1) Who we are

This Privacy Policy explains how Van’t Hof Concrete or Apex Concrete Pumping, Inc. (“Van’t Hof Concrete or Apex Concrete Pumping,” “we,” “us,” or “our”) collects, uses, and shares information about you when you interact with us online or offline.

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2) Scope

This Policy applies to:

  • Our websites and pages that link to this Policy (the “Site”)

  • Our communications (phone, text, email)

  • Estimate requests, job inquiries, and other interactions with our business

It does not apply to third-party websites or services that may link to or from our Site.

3) Information we collect

We collect information in three main ways: (A) you provide it, (B) we collect it automatically, and (C) we receive it from third parties.

A) Information you provide

Depending on how you interact with us, we may collect:

  • Contact details: name, email, phone number, mailing address

  • Project/estimate details: job site location, timeline, scope, photos you upload, notes, budget ranges

  • Scheduling details: preferred dates/times, appointment notes

  • Billing details: invoice details, payment status, transaction references (we do not intentionally collect full card numbers unless handled by a secure payment processor)

  • Job applicant details: resume, work history, references, certifications, license info, eligibility to work, and other info you submit

B) Information collected automatically (online)

When you visit our Site, we (and our service providers) may automatically collect:

  • Device & usage data: IP address, browser type, device identifiers, operating system, pages viewed, time spent, referring URLs

  • Approximate location: based on IP address (generally city/region level)

  • Cookies & similar tech: cookies, pixels, local storage, and similar technologies for site functionality, analytics, and (if enabled) advertising

C) Information from third parties

We may receive information from:

  • Service providers (website hosting, analytics, CRM, forms, scheduling tools, call tracking)

  • Advertising/marketing partners (if used)

  • Social platforms when you interact with our pages or content

  • Referrals (e.g., contractors, GCs, partners) if they share your info with permission

4) How we use information

We use information to:

  • Provide estimates, schedule work, and deliver services

  • Communicate with you (including confirming appointments or responding to inquiries)

  • Send service updates (and marketing if you opt in or where permitted)

  • Improve our Site, customer service, and operations

  • Maintain security, prevent fraud, and protect our rights

  • Comply with legal obligations (tax, accounting, regulatory, or safety requirements)

5) How we share information

We may share information:

  • With vendors/service providers who help us operate (hosting, analytics, forms, CRM, email/SMS, scheduling, invoice tools)

  • For legal reasons (to comply with law, respond to lawful requests, protect safety and rights)

  • In business transfers (merger, acquisition, financing, or sale of assets)

  • With your direction/consent (e.g., sharing your details with a subcontractor or partner you approve)

We do not sell personal information for money. If we use certain analytics/advertising tools, some laws may define that as “sharing” for cross-context behavioral advertising; see the “Your Privacy Choices” section below.

6) Cookies, analytics, and advertising

We may use cookies and similar technologies for:

  • Essential functions (security, load balancing, basic site functionality)

  • Performance/analytics (understanding traffic and site usage)

  • Advertising/remarketing (if enabled) to show relevant ads on other sites

Your choices

  • You can control cookies through your browser settings. Disabling cookies may affect some features.

  • If we use advertising cookies, you may be able to opt out through industry tools (e.g., Digital Advertising Alliance) and/or our cookie banner (if installed).

Global Privacy Control (GPC): If our Site detects a valid opt-out preference signal such as GPC, we will attempt to honor it where required by applicable law.

Do Not Track: Some browsers offer “Do Not Track.” There is no universal standard, so our Site may not respond to all DNT signals.

7) Communications (email, phone, SMS)

  • Transactional messages: We may contact you for quotes, scheduling, service updates, invoices, and project communication.

  • Marketing messages: Where required, we’ll obtain consent. You can opt out anytime.

    • Email: use the “unsubscribe” link (if present) or contact us.

    • Text: reply STOP (message and data rates may apply).

    • Calls: tell us you prefer not to receive marketing calls.

8) Data retention

We keep information only as long as necessary for:

  • Providing services and maintaining records

  • Meeting legal/tax/accounting obligations

  • Resolving disputes and enforcing agreements

Retention periods vary depending on the type of data and our legal obligations.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) Children’s privacy

Our services and Site are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us to request deletion.

11) Your privacy rights and choices (U.S.)

Depending on where you live, you may have rights to:

  • Access/confirm whether we process your personal data

  • Correct inaccuracies

  • Delete personal data

  • Obtain a copy of your data (portability)

  • Opt out of certain processing (e.g., targeted advertising, sale/sharing as defined by law, and certain profiling)

Many U.S. states now have comprehensive privacy laws, and more continue to take effect.

California residents

If you are a California resident, you may have additional rights under California privacy law, including the right to know, delete, correct, and opt out of selling/sharing (as defined). If we use third-party advertising/analytics that may be considered “sharing,” you can request to opt out.

How to submit a request

Send your request using one of the methods below:

We may need to verify your identity before completing certain requests. If applicable law provides an appeal process, you may appeal a denial by contacting us and stating “Privacy Appeal” in your message.

12) Third-party links

Our Site may link to third-party websites (e.g., social platforms). Their privacy practices are governed by their own policies.

13) Changes to this Privacy Policy

We may update this Policy from time to time. The “Effective date” above shows when it was last revised. Material changes will be posted on this page.

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